FAQs
What is the difference between the USB 3.0 and USB 2.0 ports on these hubs?
Our lineup includes both USB 3.0 and USB 2.0 models. USB 3.0 supports speeds up to 5Gbps, which is perfect for fast data transfers (like flash drives or external hard drives). USB 2.0 supports up to 480Mbps and is the most stable and cost-effective choice for daily peripherals such as mice, keyboards, and printers. Please check the product title or specifications to confirm the version before purchasing.
Can I use this hub to connect a wireless mouse or keyboard?
Yes! In fact, USB 2.0 ports are often recommended for wireless 2.4GHz receivers (like those for wireless mice and keyboards) because USB 3.0 ports can sometimes cause radio frequency interference. Using our USB 2.0 hubs ensures a lag-free and stable connection for your wireless peripherals.
Does the hub require any setup or software installation?
No, all KiWiBiRD USB hubs are 100% Plug & Play. You don't need to install any drivers or software. Simply plug it into your computer’s USB-A or USB-C port, and it will be recognized instantly. It works seamlessly across Windows, macOS, Linux, and Chrome OS.
Can I connect multiple high-power devices, like external hard drives, at the same time?
Since these hubs are powered by your computer's USB port, they have a limited power output. They are perfect for multiple low-power devices (mouse, keyboard, USB sticks). If you need to connect an external hard drive, we recommend connecting only one at a time to ensure it has enough power to operate stably.
