Frequently Asked Questions – Products

Find the answer here or contact us.

Card Reader

Questions

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USB HUB & Cable

Questions

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HDMI Splitter

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Ethernet Splitter

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Audio Adapter

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Others

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Frequently Asked Questions - Others

What types of electronic accessories do you sell?

We sell a wide variety of electronic accessories, including USB hubs, HDMI splitters, card readers, audio adapters, and more, Enhance your work and life experience.

How do I know if your products are compatible with my device?

Each product page provides a compatibility list for supported devices. You can also check the product description for detailed specifications and compatibility information.

What is your return policy for electronic accessories?

Our return policy allows returns within 30 days of purchase for items that are unused and in their original packaging. Certain electronic accessories may not be eligible for return due to hygiene reasons.

Is there a warranty for your products?

Most of our electronic accessories come with a one-year warranty. Please refer to the individual product's warranty details for specific information.

How long will it take to receive my order?

Here’s how to get the most accurate delivery date:

When you click “Buy on Amazon” and are redirected to our Amazon product page:

  1. On the product page, please confirm or enter your correct delivery address.
  2. The page will then refresh and show the available shipping options (e.g., Standard Shipping, Expedited Shipping, or Amazon Prime One-Day/Two-Day Delivery) along with the estimated delivery date for each option.

These dates are generated by Amazon’s system based on your address and real-time inventory, and represent the most accurate, official delivery estimates.

What do I do if my product is damaged or defective?


Sorry for the inconvenience. If the item is damaged or defective, please submit a replacement or refund request on Amazon within 30 days of delivery. Go to “Your Orders”, find the order, click “Problem with order”, then choose “Replace item” or “Return for refund.” To speed things up, please keep the original packaging and accessories and upload photos/videos of the issue. Processing is subject to Amazon’s policies and inventory availability.

Are your products safe to use with my device?

All our products are tested for quality and safety to ensure they meet industry standards. Please check the product details for specific certifications and safety information.

Any Other Questions Please Contact Us

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